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SMS Solutions

Why SMS is an ideal tool for customer surveys

In an era where face-to-face interaction is at all-time lows, customer surveys provide an ideal opportunity for businesses to connect with their customers, gauge satisfaction and obtain valuable...

SMS Solutions

Why the application to person (A2P) SMS market is expected to grow

A2P SMS is one of the fastest growing service markets. Both enterprise organisations and service providers have turned to this form of messaging to enhance improve engagements and ultimately,...

SMS Solutions

Hop to it this Easter with bulk SMS

One step inside a supermarket at this time of year and the sights and smells of Easter surround you. Between hunting eggs and hot cross buns, nothing says Easter quite like the colourful rows of...

SMS Solutions

The top five ways businesses are utilizing SMS Gateways

In today’s digital era, consumers are more reliant on their phones than ever before, with the average user spending over 5 hours on their mobile device every day! With people spending so much time...

SMS Solutions

Transactional SMS explained

When was the last time you received a phone call regarding a business transaction while at work, or when enjoying time with family and friends? How did you feel about it? If you’re like the majority...

SMS Solutions

Why SMS is critical in the shift to online retail

Since the turn of the century, online channels have accounted for over three-quarters of retail sales growth. Nowadays, consumers are doing everything online; from researching, browsing, ordering...

SMS Solutions

How To Reduce Call Centre Operating Costs Overnight

Businesses are constantly looking for ways to improve efficiencies and reduce costs. This is particularly true during periods of expansion. One of the easiest and quickest ways of doing this is to...

SMS Solutions

How to calculate your Net Promoter Score in minutes using Two-Way SMS

Customers are the lifeblood of your business. And while it’s obvious that you have to acquire new customers to achieve growth, keeping existing customers is just as important. Loyal, repeat...

SMS Solutions

Things you should consider when choosing an SMS Service Provider

So, you’ve done some research and discovered the extraordinary power of business SMS solutions to connect you with your audience almost instantly and effectively. What next?

Choosing the right SMS...

SMS Solutions

5 Savvy Uses for SMS

Investing in SMS marketing can greatly enhance the effectiveness of your marketing campaigns. Gone are the days when the channel was only used for announcements, confirmations and SMS alerts. Today,...