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SMS Solutions

Email to SMS [Explained]

Email to SMS

Sending bulk SMS online has never been easier or more accessible than right now. There are plenty of sending options, such as Email to SMS, which are available for businesses of all sizes.

Email-To-SMS allows a business or individual to send SMS messages directly to a customers mobile device from their email platform. The simplicity lies in the technology - by converting standard emails to text messages, businesses save time and money by managing all of their communications in one place.

So, how does it work?

Email to SMS is an API that works by accepting emails sent to a specific address (for example: xxxxx@email.smsglobal.com), transforming them into an SMS compatible format and then pushing the message out to the intended recipient(s). Sending individually or in bulk, the technology will ensure your message gets delivered.

How Email to SMS works

Which platforms will it work with?

The Email to SMS API can be set up with any email-compatible platform. You can send from a personalized email platform such as Outlook, AOL or Gmail, as well as external programs, third-party software or external plugins. Put simply; if you can send an email from it, you can send an SMS from it!

Benefits of email to SMS

Simple software integration: Combine your existing systems with our SMS platform to reach your customers, Email-To-SMS provides a seamless convergence to ensure your message is heard.

Share the load: Through SMSGlobal, you can set up your account configuration to allow access to multiple users on multiple accounts, enabling you to send Email to SMS across your business.

Save time and resources: Email-To-SMS is integrated into your current systems, so it doesn’t require any new software, staff investment or training.

Simplify your communication: Keep all your incoming and outgoing email and SMS messaging in one place for simplified communication.

Full reporting: Receive instant delivery receipts to give you peace of mind that your Email to SMS campaigns are being heard.

Hot tips

  • Ensure you remove any signatures/disclaimers etc. from the bottom of your email to avoid sending unnecessary SMS messages

  • Make sure to keep to the 160 character limit just as you would in an SMS

  • Remember that your recipients will be reading the message as a text - so keep the language appropriate to this format

Real life example

A hairdressing salon chain contacted SMSGlobal to help reduce no-show rates at appointments. They were losing business on empty time slots whilst staff were wasting hours of their time rescheduling missed appointments.

SMSGlobal helped the hairdressing chain set up an Email to SMS workflow which reduced no-shows by 50%. Automated SMS reminders were sent out to customers and requested a response to confirm attendance. The replies were then forwarded directly to each salon’s email address.

Get Email to SMS started with SMSGlobal

Are you ready to start your Email to SMS campaign? Here are a few steps to help you begin your SMS communications today!

1. Set up a free MXT account

2. Select API & Integrations

Step 2

3. Select Email Settings, enable Email to SMS and choose the settings suitable to your business

Step 3

4. Open your email account, enter in your recipient’s mobile number followed by @email.smsglobal.com (xxxx@email.smsglobal.com), type your message and click send

Step 4

It’s as simple as that! For more in-depth instructions, watch our step-by-step video instructions on how to set up Email to SMS:

 

 

Do you want to easily send bulk Email to SMS to multiple contacts at once? Learn how to set up contact groups in MXT here.

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